In the ever-evolving world of cryptocurrency, Bitget, a cryptocurrency derivatives exchange based in Seychelles, has made waves with its remarkable growth in both its employee and user base in 2023. Bucking the trend observed in other crypto firms that faced employment cuts during the recent market downturn, Bitget expanded its team from 1,100 to 1,500 employees, signaling a substantial leap in its growth trajectory.
This aggressive hiring initiative aims to bolster support across Bitget’s operations, particularly in the fast-growing spot markets. Furthermore, the exchange recorded a doubling of its user base, surging from 8 million to an impressive 20 million. Notably, the majority of these new users belong to Generation Z, highlighting Bitget’s popularity among younger demographics.
Bitget’s commitment to superior customer support is evident in its user-centric approach. The exchange engaged with and assisted 600,000 users through online customer service, contributing to the recovery of over 495,000 USDT in missing assets. This dedication to customer satisfaction has solidified Bitget’s position as a leading player in the cryptocurrency industry.
Bitget’s spot trading volumes experienced substantial growth in 2023, with an impressive year-over-year increase of 94%. The exchange’s trading volume at the beginning of the year stood at $15.3 billion, skyrocketing to almost $30 billion by November. This significant increase can be attributed to Bitget’s strategic decision to prioritize spot trading, complementing its initial focus on crypto derivatives.
Sandra Chen, the CEO of Bitget, emphasized the success of this strategic shift, stating, “Though originally focused on futures products, we reopened the spot market. In 2023, we went all-in on spot trading, and our efforts have paid off significantly.” By capitalizing on the growing demand for spot trading, Bitget solidified its rapid growth and cemented its status as a major player in the cryptocurrency exchange space.
Bitget introduced 355 new coin listings in 2023, representing a remarkable 46% year-on-year increase in offerings. The exchange’s research and listing teams actively follow the market, constantly seeking potential projects and introducing different zones in the spot market such as BRC20 and AI.
Throughout the year, Bitget implemented various strategic initiatives aimed at enhancing its services and attracting more users. The exchange rebranded the BitKeep wallet to the Bitget Wallet after an acquisition, improving the platform’s wallet capabilities. Additionally, Bitget launched a swap offering to enhance multi-chain trading capabilities, catering to the diverse needs of its users.
To support the growth and development of the cryptocurrency industry, Bitget introduced a fund called EmpowerX in the second half of the year. With a capital base of $100 million, this fund focuses on investing in various cryptocurrency projects, solidifying Bitget’s commitment to driving global crypto adoption.
Despite its remarkable success, Bitget has not been without its fair share of challenges. The company faced setbacks with its plans to obtain a license in Hong Kong, leading to the decision to leave the market and close its business operations there on December 13. However, Bitget has demonstrated its resilience by expanding into new territories.
In its bid for global expansion, Bitget obtained virtual asset service provider registration in Poland and Lithuania, marking its entry into the European market. Furthermore, the exchange plans to establish a regional hub for operations in Dubai, positioning itself as a key player in the Middle East.
Bitget is capitalizing on the increasing crypto adoption in Turkey, with plans to introduce its wallet to the Turkish market. This strategic move aligns with the country’s growing inflation concerns and the rising interest in cryptocurrencies as a hedge against economic instability.
One of Bitget’s notable achievements in 2023 was the exceptional growth of its native token, BGB. Starting the year at $0.18, the value of BGB skyrocketed, reaching an all-time high of $0.70499 in December. This remarkable surge represents a staggering 291% increase, propelling BGB to become one of the top 5 CEX platform tokens by market capitalization.
Bitget’s explosive growth in both its employee and user base showcases its resilience and success in the dynamic cryptocurrency industry. By prioritizing spot trading, expanding its offerings, and implementing strategic initiatives, Bitget has solidified its position as a major player in the crypto exchange space. Despite challenges and market fluctuations, Bitget continues to forge ahead, aiming to lead the way in global crypto adoption.